Guide to the Ministerial Policy Satisfaction Survey

The Ministerial Policy Satisfaction Survey is used by agencies to assess their minister's satisfaction with the services provided by the policy function. The survey is used for:

• external accountability – agencies with a policy appropriation are required to inlcude in their Estimates a ministerial satisfaction score and report their actual performance in their next annual report, using the Ministerial Policy Satisfaction Survey.
• performance improvement – agencies use the results of the survey to improve the way they engage with their minister.

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