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Corporate document

DPMC Strategic Intentions 2020/21 to 2023/24

Issue date: 
Thursday, 30 July 2020
Issue status: 
Superseded

Chief Executive's statement of responsibility

In signing this information, I acknowledge that I am responsible for the information on strategic intentions for the Department of the Prime Minister and Cabinet.

This information has been prepared in accordance with the Public Finance Act 1989 (sections 38 and 40).

Brook Barrington
Chief Executive

Responsible Minister's statement

I am satisfied that the information on strategic intentions prepared by the Department of the Prime Minister and Cabinet is consistent with the policies and performance expectations of the Government.

Rt Hon Jacinda Ardern
Prime Minister, Responsible Minister for the Department of the Prime Minister and Cabinet

Our story | Te kōrero

About us - who we are and why we exist

The Department of the Prime Minister and Cabinet (DPMC) works to support the government of the day, and does so by leading, advising, stewarding and delivering activities across the public sector, as well as providing specific advice and support to the Governor-General, Prime Minister and portfolio Ministers. As one of the three central agencies (alongside the Treasury and the State Services Commission), we also play a role in leading and coordinating public service agencies.

We are a small agency working from Auckland, Christchurch and Wellington. We also host the National Emergency Management Agency, a departmental agency established in December 2019.

We are the public service department supporting the Governor-General, Prime Minister and Cabinet

Our value derives directly from our role as the public service department supporting the Prime Minister and Cabinet. We are uniquely placed within the public service, in terms of our whole-of government perspective and our inherent closeness to Ministers. To do our job well, we need to be part of the glue that holds things together and the oil that makes things run smoothly.

Ultimately, we exist to advance an ambitious, resilient and well-governed Aotearoa New Zealand

Our functions and services are evolving to meet the changing needs and expectations of us as a department, but our purpose and enduring roles remain consistent.

Our enduring roles - our core roles and responsibilities

We have three core and enduring roles which help us deliver on our purpose. In undertaking each of our roles, we are committed to and honour our Te Tiriti o Waitangi obligations of partnership, participation and protection.

1 Supporting informed decision making

We provide the Prime Minister, Ministers and Cabinet with intelligence, advice, support and brokerage on the business of the day. We also provide strategic advice, taking a whole-of-government view to help the Government shape its agenda and ensure the public service is aligned with and gets traction on the Government's programme. When required, we also are responsible for shaping and progressing emerging high-priority issues.

2 Supporting well-conducted government

We support the Governor-General, Prime Minister and Ministers to exercise their constitutional roles. We ensure the smooth, lawful and trustworthy running of executive government through the provision of secretariat services, constitutional advice and support, legislative support and administration of the Aotearoa New Zealand Royal Honours system.

3 Leading an effective, strategically focused National Security System

We lead and steward the Aotearoa New Zealand security and intelligence sector in strengthening national resilience, developing situational understanding and improving coordination and collaboration on nationally significant issues. We support the Prime Minister in international engagements and are focused on advancing Aotearoa New Zealand's international interests.

We also, through the National Emergency Management Agency, lead and coordinate across the Emergency Management System to reduce risk, and enable the system and communities to be ready for and able to respond to and recover from emergencies.

Our direction - where we are going

Our operating environment is constantly changing…

The environment we work in is dynamic and fast moving, which requires us to be ready for and responsive to:

  • elections and changing Government priorities
  • cross-cutting and complex strategic policy issues and a changing international order
  • unpredictable hazards, threats and adverse events, as well as increasingly complex, interdependent security issues
  • changes to the way the public service works
  • our customers and stakeholders, and their needs.

…and we need to adapt to be more effective, now and in the future

Given the complexities of the environment we operate in and to ensure we are well-positioned to meet the needs of the current and future Prime Ministers, we need to be:

  • effective influencers and system stewards
  • strategic, interconnected, collaborative and innovative in the way we work
  • focused on strengthening our ability to look over the horizon
  • resilient and agile as a department.

Over time these changes to how we work will help us advance an ambitious, resilient and well-governed DPMC.

Contributing to the Government's priorities

We contribute to the delivery of the Government's priorities in several ways, including through:

  • our enduring roles and progressing our outcomes
  • stewardship of emerging priority programmes of work
  • our role as a central agency, which includes providing leadership across agencies and monitoring progress against the Government's priorities.

The Government's current published priorities are:

  1. An economy that is growing and working for all of us
  2. Improving the wellbeing of New Zealanders and their families
  3. Making New Zealand proud.

Our strategic intentions | He takunetanga rautaki

WHY we exist and what we aim to influence

Our purpose is to advance an ambitious, resilient and well-governed Aotearoa New Zealand

Our outcomes are Our intermediate outcomes are

Outcome 1

The Government is enabled to deliver its priorities

  • Our Ministers and Cabinet are supported by timely, well-informed information and advice
  • Aotearoa New Zealand's public service is proactive and responsive, helping shape and deliver the Government's priorities

Outcome 2

Aotearoa New Zealand's systems and institutions of executive government are trusted, effective and enhance our nation's reputation

  • The operation of the Cabinet system is effective
  • New Zealanders acknowledge the role of the Governor-General in our system of government
  • The significant contribution of New Zealanders in service to Aotearoa New Zealand is recognised, acknowledged and celebrated

Outcome 3

People living in Aotearoa New Zealand are, and feel, resilient, safe and secure

  • The National Security and Emergency Management Systems are cohesive, collaborative and trusted, enabling cross-agency leadership
  • Effective reduction, readiness, response and recovery to complex national security risks, emergencies and adverse events
  • Communities are more resilient, allowing them to be better placed to respond to and recover from emergencies

WHAT we will deliver

Our enduring roles are

  • Supporting informed decision making
  • Supporting well-conducted government
  • Leading an effective, strategically focused National Security System

HOW we work

To deliver on this strategic direction we need to be an ambitious, resilient and well-governed DPMC

  • Strategic, effective influencers, leaders and system stewards
  • First choice employer
  • Well-positioned to deliver, now and in the future

Our values underpin everything we do

Our values underpin everything we do

Mahia i runga i te rangimārie me te ngākau māhaki

With a calm mind and a respectful heart, we will always get the best results

Advancing an ambitious, resilient and well-governed Aotearoa New Zealand

Outcome 1
The Government is enabled to deliver its priorities

What we want to achieve

Over the next four years, we will focus on achieving the following intermediate outcomes:

  1. Our Ministers and Cabinet are supported by timely, well-informed information and advice
  2. Aotearoa New Zealand’s public service is proactive and responsive, helping shape and deliver the Government’s priorities.
What actions we will take

In addition to our enduring role of supporting informed decision making, we will progress our outcomes by:

  • lifting policy quality and capability across the public sector, as well as within DPMC
  • effectively transitioning work to enable locally led regeneration of greater Christchurch
  • supporting the Government to make Aotearoa New Zealand the best place in the world for children and young people
  • supporting the Government's response to the Health and Disability System Review.
How we will measure progress
Indicator Desired trend Outcome this contributes to
Quality of policy advice and assessments Informed decision making
Prime Minister and Ministerial satisfaction with advice and servicing ↔ or ↑ Informed decision making
Uptake of Policy Project tools and frameworks in support of improving policy quality across the public sector Proactive and responsive public sector

↑ Improve       ↔ Maintain       ↓ Decrease

Outcome 2
Aotearoa New Zealand's systems and institutions of executive government are trusted, effective and enhance our nation's reputation

What we want to achieve

Over the next four years, we will focus on achieving the following intermediate outcomes:

  1. The operation of the Cabinet system is effective
  2. New Zealanders acknowledge the role of the Governor-General in our system of government
  3. The significant contribution of New Zealanders in service to Aotearoa New Zealand is recognised, acknowledged and celebrated.
What actions we will take

In addition to our enduring role of supporting well-conducted government, we will progress our outcomes by:

  • providing procedural and constitutional advice in the pre and post-election periods to the Governor-General, the government and the public service
  • modernising processes and systems to support the smooth and cohesive operation of Cabinet and its committees
  • enhancing Aotearoa New Zealand's sense of nationhood
  • increasing public awareness of the Aotearoa New Zealand Royal Honours system.
How we will measure progress
Indicator Desired trend Outcome this contributes to
Trust and confidence in government Systems and institutions of executive government are trusted
Ministerial satisfaction with the systems and institutions of executive government ↔ or ↑ Systems and institutions of executive government are trusted and effective
Governor-General satisfaction with support provided ↔ or ↑ Effective support for the Governor-General to carry out the role

↑ Improve       ↔ Maintain       ↓ Decrease

Outcome 3
People living in Aotearoa New Zealand are, and feel, resilient, safe and secure

What we want to achieve

Over the next four years, we will focus on achieving the following intermediate outcomes:

  1. The National Security and Emergency Management Systems are cohesive, collaborative and trusted, enabling cross-agency leadership
  2. Effective reduction, readiness, response and recovery to national security risks, emergencies and adverse events
  3. Communities are more resilient, allowing them to be better placed to respond to and recover from emergencies and adverse events.
What actions we will take

In addition to our enduring role of leading an effective, strategically-focused National Security System, we will progress our outcomes by:

  • improving the strategic leadership of the National Security and Emergency Management Systems
  • developing and embedding a more comprehensive approach to managing risk
  • enabling New Zealanders to be confident and secure online
  • working with local and central government, iwi and other partners to enable, empower and support community resilience
  • supporting the Government to enable Aotearoa New Zealand to respond and recover from the impact of COVID-19.
How we will measure progress
Indicator Desired trend Outcome this contributes to
National Security and Emergency Management System stakeholder satisfaction - indicator to be further developed - Effective leadership and operation of the National Security and Emergency Management Systems
Ministerial satisfaction with leadership of the National Security and Emergency Management Systems ↔ or ↑ Effective leadership and operation of the National Security and Emergency Management Systems
Public Sector Reputation Index rating (National Emergency Management Agency) Emergency Management System is trusted

New Zealanders who have:

  • Taken action to prepare for an emergency in the last 12 months
  • Know the correct action to take during an earthquake and during a long and strong earthquake near the coast.
Community preparedness and resilience

↑ Improve       ↔ Maintain       ↓ Decrease

Organisational health and capability

Advancing an ambitious, resilient and well-governed Department of the Prime Minister and Cabinet

Strategic, effective influencers, leaders and system stewards

Why this matters

We lead the policy system, the National Security and Emergency Management Systems, and are stewards of Aotearoa New Zealand's system of executive government. To meet the needs of the current and future Prime Ministers, this requires us to be more strategic, innovative and effective as influencers, leaders and stewards.

What actions we will take
  • Foster a culture that values innovation, collaboration and leadership
  • Develop the Strategy Unit capability to enable future‑focused advice to support Government decision making
  • Empower and build capability across the organisation to influence, innovate and lead.

First choice employer

Why this matters

To be successful, DPMC needs to attract, retain and develop a workforce that can deliver exceptional advice and services. We will be competitive and a good employer, focused on empowering and engaging a diverse workforce.

What actions we will take
  • Support performance and growth, enabling our people to achieve their full potential
  • Create a Māori capable organisation
  • Grow the One DPMC culture
  • Foster the DPMC employee value proposition.

Well-positioned to deliver, now and in the future

Why this matters

To deliver our outcomes, DPMC must ensure its infrastructure supports its people and new ways of working. This includes the physical workplace and digital ways of working. It extends to all of the corporate structures, including processes, policies and systems.

What actions we will take
  • Maintain a positive, safe, diverse and inclusive working environment
  • Develop a sustainable, resilient and agile corporate model, able to flex to the changing needs of DPMC
  • Scan opportunities within the future of work, technology and digital ways of working
  • Enable agile and well-informed decision making through better information, monitoring, measuring and governance.
How we will measure progress
Indicator Desired trend Outcome this contributes to
Stakeholder satisfaction with system leadership and the way we engage with others Strengthen how we work with others
Māori capability of our workforce Create a Māori capable organisation
Diversity of workforce Our workforce reflects the diversity of Aotearoa New Zealand
Gender pay gap Equitable and fair employment
Staff satisfaction Engaged and high performing workforce, well positioned to deliver
Unplanned turnover Engaged and high performing workforce, well positioned to deliver

↑ Improve       ↔ Maintain       ↓ Decrease

NEMA: Designing for the future

The National Emergency Management Agency (NEMA) was established on 1 December 2019, replacing the Ministry of Civil Defence & Emergency Management. NEMA was established as part of the Government's response to the Ministerial review Better Responses to Natural Disasters and Other Emergencies in New Zealand.

A phased approach has been adopted for the NEMA Transition Programme. While much of the vision setting has already been undertaken by the Technical Advisory Group and through the Government's response to its recommendations, the task for NEMA and the rest of the emergency management sector is to implement the remainder of the Government's decisions.

NEMA has established a Designing for the Future work programme to engage staff and stakeholders on building a contemporary emergency management system. A key part of this is designing a NEMA that is fit-for-purpose to play its role in building a resilient Aoteraroa New Zealand that reduces the risk of, prepares for, responds to, and recovers from the impact of emergencies on individuals, communities and our country.

Designing for the future will enable us to:

  • provide greater clarity on NEMA's role in the emergency management system
  • understand what NEMA needs to do differently
  • understand what capacity and capability NEMA needs to fulfil its role
  • consider NEMA's resourcing requirements.
Last updated: 
Tuesday, 25 August 2020

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