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Policy agencies need to keep up with current issues and Ministers' priorities.  Stewardship responsibilities mean that they also need to invest in capability to meet future challenges.  They need good systems for assuring policy quality, and to have a capable workforce.  They need to be adept at engaging with the decision makers they are advising, as well as people likely to be affected by their advice.  They need to be customer-centric.

Policy Capability Framework

The Policy Capability Framework enables agencies to assess their policy capability.  It describes the key components of capability and offers key questions for reviewing organisational capability to produce quality policy advice.   

It is one of three improvement frameworks co-designed for and by the policy community to help government agencies improve their policy quality and capability. All three frameworks have been endorsed for use by the Head of Policy Profession and the Tier 2 Policy Leaders Network.


Tools and applications

A range of tools are available for reviewing your agency's policy capability

Communication tools - A3 poster (PDF 556 KB) - A5 desk card (PDF 1000 KB)

Also see the Policy Skills Framework and Policy Quality Framework

Give us feedback

If you would like to give feedback on the Policy Capability Framework or any of the tools, please complete our 5-minute survey or send us a brief email.

Join the Discussion

If you would like to discuss use of the frameworks or want to share an idea or an experience, get in contact. Read one agency's policy capability journey here.

Conversations we’ve had so far about capable and high performing policy agencies.

Also check out our Policy Community and News and Events for more information.